Delivery and pickup
Collect your order from the Nori store at T1, or choose a parcel locker or courier delivery. Suitable options depend on the destination and the products in your order.
The options available for your order and the final delivery charge are shown at checkout before you confirm your order.
Choose how to receive your order
T1 store
Tallinn · collection
Price: Free
Timing: After your ready-to-collect notification
Peterburi tee 2, T1 centre, Tallinn.
Wait until we confirm that your order is ready, and bring your order number.
Pay in advance or pay by cash or bank card when you collect.
SmartPosti parcel locker
Estonia
Price: €3.50
Timing: Usually 1–2 working days after dispatch
Choose a convenient locker at checkout. Your access code will arrive by text message or email.
Collection period: 7 calendar days; check the exact deadline in your notification.
An indoor locker does not maintain a cold chain. We do not send frozen or perishable food as a standard parcel.
Omniva parcel locker
Estonia
Price: €3.90
Timing: Usually 1–2 working days after dispatch
Choose a convenient locker at checkout. Your collection code will arrive by text message or email.
Collection period: 4 calendar days; follow the deadline in your notification.
We use outdoor lockers only when the outdoor temperature is above +5 °C and the products can tolerate transport and storage conditions.
Omniva post office
Estonia
Price: €4.90
Timing: Usually 1–2 working days after dispatch
Collect your parcel from the post office named in your notification. Bring the details or document required by the carrier.
Payment is required in advance.
Collection period: Follow the deadline in your notification.
We do not send frozen or perishable food as a standard parcel.
Nori courier
Within Tallinn city limits
Price: €6.00
Timing: Date and time by arrangement
We deliver to your home or work address within Tallinn city limits.
We will call you to agree on a suitable time. Payment is required in advance.
Delivery of frozen or other temperature-sensitive products must be agreed with us before you order.
SmartPosti courier
Estonia
Price: €6.00
Timing: Usually 1–2 working days after dispatch
The courier delivers to the address in your order. Notifications and delivery arrangements depend on the carrier’s service.
Payment is required in advance. Check your phone number and delivery address.
We do not deliver frozen or perishable food using a standard courier parcel service.
Omniva parcel locker
Latvia and Lithuania
Price: Calculated at checkout
Timing: Usually 2–3 working days after dispatch
Choose the destination country and a suitable locker. The charge depends on your order and is shown before confirmation.
Collection period: Follow the collection deadline in the text message or email.
Only products suitable for standard parcel transport and outdoor locker storage. Frozen and perishable food cannot be sent.
SmartPosti parcel locker
Finland
Price: €14.00
Timing: Approximately 2–6 working days after dispatch
Delivery time depends on the region. Your access code and collection location will arrive by text message or email.
Nori’s current weight limit: up to 30 kg per parcel.
Collection period: Follow the deadline in your collection notification.
We do not send frozen or perishable food as a standard parcel.
When will your order arrive?
Order confirmation
We prepare your order after confirmation and, where prepayment applies, after receiving your payment.
Dispatch or collection
We will let you know when your order is ready to collect or has been handed to the carrier.
Transport
The delivery times above start when the carrier receives the parcel. They are estimates; weekends, public holidays and the destination may affect the timing.
Frozen and temperature-sensitive food
A standard parcel locker or parcel delivery does not provide a controlled storage temperature. An indoor locker is not a refrigerator.
Choose collection at T1 for frozen and perishable products. If you need delivery, contact us before ordering so we can find a suitable option.
For outdoor lockers, we consider both cold and hot weather. A temperature above +5 °C alone does not make every product suitable for locker delivery.
Useful information
How can I pay?
Parcel locker and courier orders must be paid in advance using a method offered at checkout. For collection at T1, you can also pay by cash or bank card in the store.
Which details should I check?
Check the destination country, locker or delivery address, phone number and email address. The carrier uses these details to send notifications.
What if I do not collect the parcel?
An uncollected parcel may be returned to the sender after the deadline. Contact us if the deadline is approaching or the parcel has been returned, so we can agree on the next step.
What if the parcel or product is damaged?
Contact us as soon as possible with your order number and photographs of the packaging and damaged product.
Need help choosing a delivery option?
We can help you choose a suitable way to receive your products.